Overview
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, of PHYSICAL SHIPPED ITEMS ONLY item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are clothing due to covid and other.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Online Workshops, Classes
To complete your return, we require a receipt or proof of purchase.
Send an email to [email protected]
Subject: REFUND EXCHANGES
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7- 10 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Returns
To return your product, you will receive instructions when your refund is approved to return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy
All physical items such as merch, books, journals, and workbooks are processed and shipped out within 72 hours of purchase. Unless you have purchased expedited shipping products should arrive to your door within 7- 10 business days standard mail.
Need help?
Contact us at [email protected] for questions related to refunds and returns.